SHIPPING

Important Notice

Order Processing Time

We strive to process and dispatch all orders within ​​1-5 business days (pre-order items excluded). Delivery estimates are approximate and may vary based on third-party logistics providers.

Beyond Seller Control _{(Refunds or Reshipments Are Not Available in the Following Cases)}

1. Unpaid Tariffs
The parcel will be destroyed if the customs duties are not paid on time

2. Customs Delays
Delays in inspection or clearance by local customs

3. Address Errors / Change of Address
Incomplete or incorrect address details and post-order changes.

4. Post-Delivery Losses
If the shipment is marked as delivered

5. Parcel Refusal
When the recipient refuses to accept delivery of a parcel

Worry-Free Purchase _{(Shipping Insurance)​​}

Shipping insurance is available in select countries and covers eligible delayed, damaged, or lost parcels. Click here for details.

Regarding unexpected customs processing delays, we suggest allowing time for clearance.
We are happy to help if you need any assistance, kindly reach out to us at cc@wiskiiactive.com.